What is Engagement Rate (GA4)?
TL;DR
A Google Analytics 4 metric measuring the percentage of "engaged sessions", sessions lasting longer than 10 seconds, having a conversion event, or including 2+ pageviews. Engagement rate is essentially the opposite of Bounce Rate in GA4. A 60% engagement rate means 60% of sessions met at least one engagement criterion. This metric better reflects actual user interest than traditional bounce rate because viewing one page for 5 minutes counts as engaged, while viewing three pages in 3 seconds doesn't. Benchmark varies by industry, but 50-60% engagement rate is reasonable for most sites. Low engagement rate suggests a mismatch between visitor expectations and content delivery, investigate your top landing pages and traffic sources.
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Frequently Asked Questions About Engagement Rate (GA4)
What's a good engagement rate in GA4?
50-70% is typical for most websites. Higher-quality traffic sources (organic, direct) usually have higher engagement rates than paid traffic. Compare your engagement rate across traffic sources and page types rather than obsessing over a single number.
How is engagement rate calculated?
Engagement Rate = Engaged Sessions ÷ Total Sessions. A session is 'engaged' if it lasts 10+ seconds, includes 2+ pageviews, OR has a conversion event. Meeting any one criterion counts as engaged.
Why is engagement rate better than bounce rate?
Traditional bounce rate penalized single-page visits even if users spent 5 minutes reading. Engagement rate considers time on site and conversions. A visitor who reads your blog post for 3 minutes is engaged, even if they only view one page.
How do I improve engagement rate?
Match content to visitor expectations, improve page speed, add compelling content that keeps visitors longer than 10 seconds, encourage exploration with internal links, and optimize landing pages for the traffic sources sending visitors.
Can I customize the engagement definition?
Yes, in GA4 settings, you can change the 10-second threshold to something else (up to 60 seconds). Some businesses adjust this based on their content type. However, stick with defaults if possible for easier benchmarking.
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