What is GBP Q&A?

Yes, any Google user can answer, not just you. This is why monitoring is critical. Competitors, well-meaning but incorrect customers, or trolls can post misleading answers. Check regularly and correct inaccuracies.

Yes, proactively add common questions and answer them yourself. This controls the information displayed and helps customers find answers quickly. Think about what customers ask most often, pricing, hours, services.

Set up Google Alerts for your business name, check your GBP dashboard weekly, and use notifications from the Google Business Profile app. Quick response to questions looks professional and prevents incorrect answers from standing.