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Repairs

Website Repairs

One-time fixes for broken, hacked, or underperforming websites. Speed issues, crashed sites, malware removal, layout bugs, and mobile problems diagnosed and repaired with a fixed-price quote.

15+ Years Experience 300+ Businesses Helped 5 Stars (35+ Reviews)
Repairs services
Excellent
Based on 35 reviews

How website repairs work

Diagnose, quote, fix, verify.

Diagnosis

I investigate the problem: what broke, why it broke, and what it will take to fix it. This step is free. You get a clear explanation of the issue before any money changes hands.

Scope and quote

A fixed-price quote with a clear description of what I will do and how long it will take. No hourly billing surprises. You approve the price before I start.

Fix on staging

I fix the issue on a staging copy of your site first. Nothing touches your live website until the fix is verified and you have approved it.

Test everything

Cross-browser testing, mobile testing, form testing, speed testing. I make sure the fix works everywhere and did not break anything else in the process.

Handoff with documentation

I deploy the fix to your live site, document what was done, and provide prevention advice so the same problem does not come back. 30-day warranty included.

Repairs Process
Kristian working on marketing strategy
Who you're hiring

Why should you trust me?

Google did.

I didn't learn SEO from a blog. I worked with Google directly. They featured me on their Google Activate program all over Europe. If Google trusted me to represent them, you can trust me to rank you on them.

Kristian featured on Google Activate billboard in Bilbao

Before you hire anyone

How to tell if a web designer will waste your money

Google scores every website on speed, mobile experience, and code quality. It's public. The tool is called PageSpeed Insights, and you can run it on any website in 10 seconds. Here's a free trick: run it on your web designer's own site. That site is their best work. They've had unlimited time and zero client constraints. If their own website scores poorly, yours will be worse. Also:

No results, just "pretty"

Ask them: "How many leads did your last client's website generate?" If they can't answer, they build decorations, not businesses.

They don't ask about your customers

A designer who jumps straight to colors and fonts without asking who your customers are is building a portfolio piece, not a business tool.

They own your website, not you

If you can't take your site and leave whenever you want, you're renting, not buying. Ask who owns the code, the domain, and the hosting account.

They don't mention SEO at all

A website nobody can find is an expensive business card. If your designer never brings up page titles, heading structure, or how people will actually find you on Google, you'll end up paying someone else to fix all of it six months from now.

Their own site loads slowly

Run their site through Google PageSpeed Insights. Takes 10 seconds. If their own site scores below 80, that's the best they can do. Your site will score the same or worse.

They charge per page

Per-page pricing means every new piece of content costs you more. Good designers price by project scope. You should be able to add a page when your business needs it, not when your budget allows it.

No timeline, no milestones

"It'll be done when it's done" is not a project plan. If they can't tell you what happens week by week, with clear checkpoints, your project will drag for months. Ask for the timeline before you sign anything.

They show you a template and call it custom

Ask them straight: "Is this a theme or built from scratch?" If they hesitate, it's a theme. You won't notice the difference until you need something the template wasn't built for. Then you're stuck.

If nothing changes in 30 days If nothing changes in 30 days If nothing changes in 30 days If nothing changes in 30 days If nothing changes in 30 days If nothing changes in 30 days If nothing changes in 30 days If nothing changes in 30 days
you get your money back you get your money back you get your money back you get your money back you get your money back you get your money back you get your money back you get your money back

Problems I solve every day

Sound familiar?

“Something is broken on my website and I have no idea how to fix it”

That panic when your website is broken and you do not know where to start is awful. I diagnose problems for free so you know exactly what you are dealing with before spending a dollar:

  • Diagnose the root cause and explain it in plain English
  • Give you a fixed-price quote before any work starts
  • Fix it on a staging copy so your live site is never at risk
  • Test across devices and browsers to make sure the fix holds everywhere

“My forms stopped working and I might be losing leads”

Broken forms are invisible revenue killers. Customers try to contact you, nothing happens, and they call your competitor instead. Here's how I handle this:

  • Test every form on your site to find exactly what is broken
  • Fix the issue (usually a plugin conflict, server change, or expired certificate)
  • Set up form submission notifications so you know the moment something fails again
  • Verify that submissions reach the correct inbox, not spam

“My site got hacked and I need it cleaned up fast”

A hacked site is urgent. Every hour it stays compromised, you risk losing customer trust and Google rankings. I prioritize hacked site repairs:

  • Remove all malware and backdoors within 24-48 hours
  • Patch the vulnerability that let the attacker in
  • Submit reinstatement requests if Google flagged your site
  • Harden security so it does not happen again

Your site, your rules

I build on whatever platform makes sense for your business

WordPress, Shopify, custom JavaScript, headless CMS, static sites: the right choice depends on what your business actually needs, not what your developer prefers to build.

Need an online store? Shopify or WooCommerce. Content-heavy site that needs to rank? WordPress or Astro. Complex web app? React or Next.js. I'll recommend the platform that fits your budget, your team's comfort level, and your growth plans.

You should never feel locked into a platform because your developer only knows one.

Google
Google Ads
Google Analytics
HubSpot
Figma
React
Node.js
Tailwind CSS
Shopify
Webflow
Vercel
Stripe
ChatGPT
Claude
Notion
Hotjar
Microsoft Clarity
Ahrefs
Semrush
Google
Google Ads
Google Analytics
HubSpot
Figma
React
Node.js
Tailwind CSS
Shopify
Webflow
Vercel
Stripe
ChatGPT
Claude
Notion
Hotjar
Microsoft Clarity
Ahrefs
Semrush
Google
Google Ads
Google Analytics
HubSpot
Figma
React
Node.js
Tailwind CSS
Shopify
Webflow
Vercel
Stripe
ChatGPT
Claude
Notion
Hotjar
Microsoft Clarity
Ahrefs
Semrush
Google
Google Ads
Google Analytics
HubSpot
Figma
React
Node.js
Tailwind CSS
Shopify
Webflow
Vercel
Stripe
ChatGPT
Claude
Notion
Hotjar
Microsoft Clarity
Ahrefs
Semrush
Google
Google Ads
Google Analytics
HubSpot
Figma
React
Node.js
Tailwind CSS
Shopify
Webflow
Vercel
Stripe
ChatGPT
Claude
Notion
Hotjar
Microsoft Clarity
Ahrefs
Semrush
Google
Google Ads
Google Analytics
HubSpot
Figma
React
Node.js
Tailwind CSS
Shopify
Webflow
Vercel
Stripe
ChatGPT
Claude
Notion
Hotjar
Microsoft Clarity
Ahrefs
Semrush

Featured Repairs Case Study

Desktop iMac monitor and iPhone side by side displaying the redesigned Secrets of the Tribe Shopify store Beauty collection page with herbal supplement tincture bottles in pink botanical packaging, set on a gray concrete surface
EcommerceHealthcare Web DesignE-commerce

Secrets of the Tribe: From Basic Template to 49 Position 1 Rankings in 3 Months

How a herbal supplements store competing with $50M+ Gaia Herbs went from basic Shopify template to 49 Position 1 rankings. Full web design case study.

Result
#1 on Google for 49 searches in just 3 months
49+
#1 Rankings
3,277
Organic Keywords
64
Top 3 Rankings
View Case Study

Repairs Case Studies

Fixed right, documented, warranted

Website Repairs That Actually Solve the Problem

I diagnose the root cause, fix it on staging, test everything, and hand it back with documentation.

Diagnose the root cause

You understand what broke and why

Before I touch anything, I figure out exactly what went wrong. You get a plain-English explanation, not technical jargon.

Give you a fixed price

You know the cost before any work starts

No hourly billing surprises. I scope the fix, quote a flat price, and you approve it. If the fix takes longer than expected, that is my problem, not yours.

Fix it on staging first

Your live site is never at risk during the repair

I create a copy of your site, apply the fix there, and let you preview it. Nothing goes live until you are happy with the result.

Test across devices

The fix works on every screen and browser

Desktop, tablet, phone. Chrome, Safari, Firefox. I test the fix everywhere your customers visit from.

Document everything

A written record of what was done and why

If you or a future developer ever need to understand the fix, it is all documented. No guessing.

Prevent it from happening again

Advice on avoiding the same problem in the future

I tell you what caused the issue and what you can do (or stop doing) to prevent it. The best repair is one you never need twice.

Always Included in Every Website

Designed to convert visitors into leads Professional copywriting included Under 3-second load times SEO-ready from day one GA4 + Search Console setup Mobile-optimized on every device Full admin access, nothing locked away Training so you're never stuck 90 days post-launch support Designed to convert visitors into leads Professional copywriting included Under 3-second load times SEO-ready from day one GA4 + Search Console setup Mobile-optimized on every device Full admin access, nothing locked away Training so you're never stuck 90 days post-launch support Designed to convert visitors into leads Professional copywriting included Under 3-second load times SEO-ready from day one GA4 + Search Console setup Mobile-optimized on every device Full admin access, nothing locked away Training so you're never stuck 90 days post-launch support Designed to convert visitors into leads Professional copywriting included Under 3-second load times SEO-ready from day one GA4 + Search Console setup Mobile-optimized on every device Full admin access, nothing locked away Training so you're never stuck 90 days post-launch support Designed to convert visitors into leads Professional copywriting included Under 3-second load times SEO-ready from day one GA4 + Search Console setup Mobile-optimized on every device Full admin access, nothing locked away Training so you're never stuck 90 days post-launch support Designed to convert visitors into leads Professional copywriting included Under 3-second load times SEO-ready from day one GA4 + Search Console setup Mobile-optimized on every device Full admin access, nothing locked away Training so you're never stuck 90 days post-launch support

Why DMS?

DMS vs Agency vs DIY

An honest comparison so you can decide what's right for your business.

Recommended
DMS

Performance-built. SEO-ready.

From $4,700

  • 96-100 PageSpeed scores, every project
  • SEO foundation built in from day one
  • 30-Day Proof Period with full refund guarantee
30-Day Guarantee No Contracts
Typical Web Agency

Pretty but slow.

$10,000-$50,000

  • Design-focused, performance as an afterthought
  • Months-long timelines with scope creep
  • Ongoing maintenance contracts required
DIY (Wix/Squarespace)

Quick start. Low ceiling.

Wix $16/mo + 40-80 hrs

  • Drag-and-drop simplicity
  • Limited performance and SEO control
  • Locked into platform ecosystem

Business Terms

6 comparisons
DMS

Project investment

From $4,700 (one-time)

Contract length

Month-to-month

Who does the work

Kristian, directly

Communication

Direct access, same-day response

Hidden costs

None. Transparent pricing.

What you own when done

Everything: code, content, accounts

Agency

Project investment

$10,000-$50,000

Contract length

6-12 month lock-in

Who does the work

Junior staff / account manager

Communication

Through account manager

Hidden costs

Onboarding, setup fees, exit penalties

What you own when done

Often held hostage or locked in

DIY

Project investment

$16/mo + 40-80 hrs of your time

Contract length

N/A

Who does the work

You

Communication

Forums and documentation

Hidden costs

Your time (at your hourly rate)

What you own when done

Everything

"Our old agency site scored 52 on PageSpeed. Kristian's rebuild hit 98 on launch day."

52 to 98 PageSpeed score

E-commerce client

Trust & Risk

7 comparisons
DMS

Guarantee

30-Day Proof Period, full refund

Risk if it fails

Full refund, no hard feelings

Pricing transparency

Published on website

Data and asset ownership

100% yours, always

Reporting

Revenue-focused metrics

Accountability

Cancel anytime

Third-party ranking

#1 on Clutch (verified reviews)

Agency

Guarantee

None

Risk if it fails

Locked in 6-12 months, still paying

Pricing transparency

"Call for a quote"

Data and asset ownership

Often retained by agency

Reporting

Vanity metrics (impressions, clicks)

Accountability

Early termination fees

Third-party ranking

Varies

DIY

Guarantee

None

Risk if it fails

Lost months of your time

Pricing transparency

Clear tool pricing

Data and asset ownership

100% yours

Reporting

Self-interpreted analytics

Accountability

Only yourself

Third-party ranking

N/A

Results & Quality

5 comparisons
DMS

Delivery timeline

4-6 weeks

PageSpeed score

96-100 guaranteed

SEO foundation

Built in: schema, meta, sitemap, speed

Revision rounds

Unlimited until you're happy

Code ownership

Clean code, fully yours

Agency

Delivery timeline

3-6 months

PageSpeed score

60-85 typical

SEO foundation

Often an add-on package

Revision rounds

2-3 rounds, then extra charges

Code ownership

Proprietary CMS or WordPress

DIY

Delivery timeline

Depends on your availability

PageSpeed score

40-70 on template builders

SEO foundation

Basic at best

Revision rounds

Unlimited (you're doing it)

Code ownership

Locked in platform

Choose DMS if...

You want a fast, SEO-optimized site that you actually own. No bloated page builders, no ongoing platform fees, no "call us to make a text change."

Choose DIY if...

You need a simple site fast and have time to learn a builder. Works for basic brochure sites, but you'll hit walls on performance and SEO.

Consider an agency if...

You need a large, complex web application with multiple developers. Expect higher costs and longer timelines.

Based on published web design pricing from Colorado agencies (March 2026). 15 agencies researched Including Infront Webworks, Red Egg Marketing, Intero Digital, Thrive Agency, SpearPoint Marketing, and 2 others.

Start Your 30-Day Proof Period

Month-to-month. 30-day proof period with full refund.

Common questions

Repairs FAQs

Quick answers to help you decide.

Every repair is scoped individually. I diagnose the issue first (free), then give you a fixed-price quote before any work starts. Simple fixes like broken forms or styling bugs are typically a few hundred dollars. Malware removal or major speed overhauls cost more. You always know the price upfront.

Yes. I remove the malware, patch the vulnerability that let it in, and harden the site against future attacks. I also check whether Google flagged your site and handle the reinstatement process if needed. Most hacked site cleanups are completed within 24-48 hours.

Almost always. Common culprits: oversized images, too many plugins, bad hosting, unoptimized code, or render-blocking scripts. I run a full performance audit, identify the bottlenecks, and fix them. Most sites see dramatic improvement. If the problem is your hosting, I will tell you that directly.

Usually a plugin conflict, a server update, or an expired SSL certificate. I diagnose the exact cause, fix it, and test every form to make sure submissions go through. I also check that form notifications are reaching the right inbox.

Yes. WordPress, Shopify, Squarespace, Wix, custom code, whatever it is built on. I have worked with all of them. If the platform is so outdated that repairs cost more than rebuilding, I will tell you that honestly.

The repair comes with a 30-day warranty. If the same issue returns within 30 days, I fix it at no charge. For ongoing peace of mind, I offer monthly maintenance plans that prevent most problems before they happen.

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Repairs Insights & Guides

Latest articles on repairs strategy and best practices.

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Kristian Kreaktive at Google Activate event

Your strategist

Kristian Kreaktive

Founder & Lead Strategist at Digital Marketing Services

Ranked #1 freelance web designer by Clutch. 17+ years building websites and SEO strategies that bring real results for small businesses.

#1 Freelance Web Designer Ranked #1 Top Freelance Web Designer by Clutch, 2026 #1 WordPress Designer Ranked #1 Top Freelancer WordPress Designer by Clutch, 2026 Featured by Google Google Activate Case Study (Google, 2016) 5 Google Rating 5 stars across 35 Google reviews
Learn more about my approach

Try it risk-free. If you don't see real progress in 30 days, I'll refund every cent.